gbjee Terms & Conditions

These terms and conditions ("Terms") form a legally binding agreement between the gbjee platform ("Platform", "Site", "we") and the registered user ("you", "player"). By using any service on gbjee, you are considered to have fully accepted these Terms.

The key definitions used in this document are as follows:

• "Platform" — The gbjee website and all services operated under it.
• "Account" — A registered user's personal gaming account.
• "Deposit" — Funds credited to a player's account.
• "Withdrawal" — The process of withdrawing funds from an account.
• "Bonus" — Additional credits or benefits granted by the platform.
• "Wagering Requirement" — The amount that must be wagered before a bonus can be withdrawn.

gbjee reserves the right to amend these Terms at any time. Continued use of the site after any changes take effect will be considered acceptance of the revised Terms.

2.1 Age & Eligibility Requirements

To register and use the services at gbjee, you must meet the following eligibility requirements:

• You must be 21 years of age or older.
• You must not reside in a jurisdiction where online gaming is completely prohibited.
• You are mentally competent and capable of making your own decisions.
• The funds used in your account are from a legitimate source.

2.2 Single Account Policy

Each individual may open only one account. Operating multiple accounts is considered a serious violation of the rules. In such cases, gbjee reserves the right to close all accounts and void any bonuses and winnings.

2.3 Account Verification

To ensure security, gbjee may at any time request verification of your identity, age, or payment method. Failure to provide the required information may result in a temporary hold on the withdrawal process.

3.1 Deposits

The following methods can be used to deposit money at gbjee: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Janata Bank, Agrani Bank, and other scheduled banks).

• Minimum deposit amount: ৳300 (for each method).
• The maximum limit for each payment method will be subject to the respective service provider's policy.
• Deposits are generally credited to the account instantly.
• gbjee will not be held responsible if incorrect information is provided at the time of deposit.

3.2 Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals will only be made to the payment account that was used for the deposit.
• Winnings related to bonuses cannot be withdrawn until the wagering requirement has been met.
• Withdrawals may be put on hold if unusual transactions or fraud are suspected.

4.1 Welcome Bonus

gbjee offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• If you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000.
• If you deposit ৳12,000, you will receive a maximum bonus of ৳5,000 and your total balance will be ৳17,000.

4.2 Wagering Requirement

A 25x wagering requirement must be met before bonus funds become withdrawable. Wagering is calculated only on the bonus amount, not on the combined total of the deposit and bonus.

Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus can be withdrawn.

4.3 General Bonus Usage Rules

• Bonuses may only be used on games approved on the gbjee platform.
• Bets placed above a certain limit on any one game may not count toward fulfilling the wagering requirement.
• gbjee reserves the right to modify or cancel any promotion at any time.
• A user may benefit from a promotion only once.
• In cases of fraud or breach of terms, the bonus and any winnings derived from it will be voided.

gbjee's VIP program has five tiers. The weekly cashback rate differs at each tier:

• Bronze — Up to 0.3% weekly cashback.
• Silver — Up to 0.6% weekly cashback.
• Gold — Up to 0.9% weekly cashback.
• Platinum — Up to 1.2% weekly cashback.
• Diamond — Up to 1.5% weekly cashback.

Cashback rules:

• Cashback is generally credited to your account once per week.
• The cashback amount depends on the player's overall activity and tier level.
• Progression to a higher tier depends on your regular gaming activity.
• Cashback is treated as equivalent to a regular deposit and is generally free from wagering requirements.
• gbjee reserves the right to modify VIP benefit terms at any time.

The following activities are strictly prohibited on the gbjee platform:

• Opening or operating multiple accounts.
• Using false or forged identity documents.
• Bonus fraud — meaning manipulating balances solely for the purpose of obtaining bonuses.
• Using software, bots, or automated methods to play games.
• Attempting to control game outcomes by colluding or collaborating with other players.
• Any form of money laundering or suspicious financial activity.
• Exploiting technical errors or bugs in the platform.

If any of the above activities are proven, gbjee reserves the right to immediately cancel the account, void any winnings, and take legal action.

gbjee is committed to ensuring the best possible service for players. Ways to contact us for any issue or complaint:

• Live Chat: Support is available in Bengali and English, 7 days a week, 24 hours a day.
• Email: [email protected] — Send detailed complaints to this address.

Complaint resolution process:

1. First, contact our support team and provide full details of the issue.
2. The support team will review your complaint and work toward a resolution.
3. Complex matters will be escalated to a higher level of review if necessary.
4. gbjee's final decision on contractual matters will be considered conclusive.

Handling all complaints fairly and honestly is a core principle of gbjee.

gbjee believes that gaming is a form of entertainment — not a source of income. We encourage players to enjoy games responsibly.

• Never place bets beyond your financial means.
• Do not try to place more bets to recover losses.
• Be aware of whether gaming is affecting your personal or professional life.
• If needed, gbjee can help set deposit limits, bet limits, or self-exclusion on your account.

For more information on responsible gaming, visit our Responsible Gaming page.

Protecting your personal information is a priority for gbjee. We use SSL encryption technology to keep all your data secure.

Our data collection and usage policy:

• We collect only the information necessary to provide our services.
• Your information will never be sold to third parties.
• Information may be provided to the relevant authorities where required by legal obligation.
• Keep your account login credentials completely secure and confidential.

For the full details of our privacy policy, visit our Privacy Policy page.

gbjee accepts no liability in the following circumstances:

• Loss caused by internet disconnection or technical errors.
• Loss caused by your account login credentials being disclosed to a third party.
• Service disruption due to natural disasters, war, or other unforeseeable circumstances.
• Delays or errors caused by third-party payment service providers.

gbjee always makes every effort to ensure platform stability and reliability, but cannot guarantee uninterrupted service under all circumstances.

11.1 Account Closure at Player's Request

You may close your account at any time by contacting our support team. Please ensure any remaining balance is withdrawn before closing your account.

11.2 Account Closure by gbjee

gbjee may temporarily suspend or permanently close your account in the following circumstances:

• Serious or repeated violations of these terms and conditions.
• Suspicion of fraud or money laundering.
• Failure to provide information required for verification.
• Legal obligations or regulatory directives.

In the event of account closure, gbjee will attempt to return the valid balance (not bonuses), however this right may not apply in cases of rule violations.

All content on the gbjee platform — logos, designs, text, graphics, software — is the intellectual property of gbjee. Any use, reproduction, or distribution of these materials without written permission is prohibited.

The games available on gbjee are the intellectual property of their respective game developers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI) and are operated under their respective license agreements.

Any dispute related to these terms and conditions and the gbjee platform will first be attempted to be resolved through discussion. Our support team is committed to resolving any issues quickly and effectively.

As a first step in any dispute, contact us at [email protected] or get assistance from our support team via live chat.

gbjee reserves the right to update or change these terms and conditions at any time. By accessing the platform after changes take effect, you will be deemed to have automatically accepted the new terms and conditions.

For significant changes, we will attempt to send a notification to your registered email. It is therefore important to keep a correct and up-to-date email address on your account.

The latest terms and conditions will always be available on this page. It is your responsibility to review this page regularly.