gbjee Privacy Policy

This Privacy Policy ("Policy") provides a detailed description of how user information is collected, processed, stored, and protected on the gbjee platform. By registering an account on gbjee or using the platform, you are considered to have fully read and accepted the terms of this Policy.

We believe your personal information belongs to you. That is why gbjee follows a framework where data collection is limited, purposes are defined, and protection is at the highest level. Every transaction and piece of personal information is kept secure through SSL encryption and modern security technology.

The following types of information may be collected to provide services on the gbjee platform:

1.1 Personal Identity Information

• Full name
• Date of birth (for age verification — only those aged 21 or above may use gbjee)
• National ID or passport number (when identity verification is required)
• Email address
• Mobile number

1.2 Financial Information

• Mobile banking account details (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

• IP address and device type
• Browser type and version
• Platform access times and session information
• Information collected from cookies and similar tracking technologies

1.4 Gaming Activity Information

• Play history, bet amounts, and results
• Bonus claims and wagering-related activity
• VIP level and points earned

gbjee uses collected information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Identity verification: To confirm age and prevent fraud.
• Transaction processing: To confirm deposits (minimum ৳300) and withdrawals (minimum ৳800).
• Customer support: To provide assistance via 24/7 live chat and email.
• Security assurance: To detect and prevent suspicious activity.
• Service improvement: To analyse information and improve the user experience.
• Promotional communications: To send messages about bonuses and offers with your consent.
• Legal obligations: To comply with applicable laws and regulations.

Your information will not be used beyond the purposes stated above. In special circumstances, your separate consent will be obtained before using your information.

gbjee does not sell your personal information. However, information may be shared with trusted third parties in certain circumstances:

3.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete transactions. Only the information essential for the transaction is sent.

3.2 Technology Service Providers

Software and infrastructure providers that support platform operations work under strict confidentiality agreements. They may only use the information for the designated services.

3.3 Legal Authorities

Necessary information may be disclosed in response to legal obligations, court orders, or valid requests from government authorities.

3.4 Fraud Prevention

Limited information may need to be shared with other service providers to prevent fraud or money laundering. This is done in the interest of all users' security.

The gbjee platform uses cookies and similar technologies to operate smoothly. Cookies are small text files stored on your device that help improve your experience.

4.1 Types of Cookies

• Essential cookies: Required for login sessions and security. Disabling these will prevent the platform from working properly.
• Functional cookies: Used to remember your preferences (language, settings).
• Analytics cookies: Used to understand how users interact with the platform and to improve services.

4.2 Cookie Control

You can disable non-essential cookies by changing your browser settings. Keep in mind that disabling some cookies may limit certain features of the platform.

gbjee applies industry-standard technical and administrative measures to protect your information.

• SSL encryption: All communication between the platform and servers is conducted through encrypted channels.
• Password protection: Passwords are stored in hashed form — no staff member or system can view your password directly.
• Access control: Only authorised staff can access your information for specific reasons.
• Regular security audits: Regular audits and tests are conducted to identify vulnerabilities.
• Data backup: The risk of data loss is reduced through a secure, encrypted backup system.

Even so, transmitting information over the internet is not entirely risk-free. Keeping your account password confidential and preventing unauthorised access is also your responsibility.

gbjee does not retain your information longer than necessary. Retention periods are determined by the type and purpose of the information:

• Account information: For as long as the account is active, and after closure for the period required by legal obligations.
• Transaction records: For the period required by financial regulations.
• Communication history: For a limited period for customer service improvement and dispute resolution.
• Technical logs: Retained for a short period for security analysis.

After the retention period, information is securely deleted or anonymised.

As a gbjee user, you have the following rights regarding your own information:

7.1 Right to Access

You can request to know what information we hold about you. Contact [email protected] for assistance.

7.2 Right to Correction

You have the right to request correction if your information is inaccurate or incomplete. This can be done through account settings or via support.

7.3 Right to Deletion

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

Contact [email protected] at any time to stop marketing communications or to object to a specific type of data processing.

7.5 Right to Data Portability

Where technically feasible, you may receive your information in a structured, commonly usable format.

gbjee is for those aged 21 and above only. Collecting or processing information from minors is against our policy. If a person creates an account using false information and is later found to be a minor, all their information will be deleted immediately and the account will be closed.

If you believe a minor is using gbjee, please notify us at [email protected]. We will act promptly.

Due to technical infrastructure requirements, your information may be stored or processed on servers outside Bangladesh. In such cases gbjee ensures that:

• The receiving party maintains equivalent protection measures.
• Data transfer is completed through encrypted channels.
• Applicable international data protection standards are followed.

gbjee reserves the right to change this Privacy Policy at any time. For significant changes:

• A clear notice will be published on the platform.
• A message may be sent to your registered email.
• The date on which changes take effect will be clearly stated.

Continuing to use the platform after a change is made will be considered acceptance of the new policy. If you do not agree to the new policy, you may request that your account be closed.

If you have any questions, complaints, or requests regarding this Privacy Policy or the processing of your information, please contact the gbjee support team:

• Email: [email protected]
• Live chat: Available 24/7 — in Bengali and English

We will process your request within a reasonable time and inform you of the outcome. Privacy-related complaints are handled by us on a priority basis.